Bank Customer Services Assistant

Looking for a role where you can make a real difference every day? Join us as a Customer Services Assistant, the welcoming face of our residential & nursing care home.

Hours: As and when needed

Wage: £12.71 per hour

What You’ll Do
• Welcome and support residents, families and visitors
• Manage reception and telephone enquiries
• Monitor CCTV and report concerns
• Stay calm and organised in busy or emergency situations
• Complete admin tasks with accuracy and care

The above list is not limited.

What We’re Looking For
• Confident communicator
• Strong Microsoft skills
• Excellent attention to detail
• Calm under pressure
• Flexible and team‑focused

If you’re approachable, organised and enjoy helping others, we’d love to hear from you, email  joanne.ingber@thefed.org.uk to apply and request a Full Job Description