Family and friends are encouraged to visit you as often as possible – as long as you are happy with this – and stay involved in your care.
We can discuss anything about your care with your family, provided you are in agreement with this.
We also value the feedback from family and friends. That includes letting us know how we could do things better. This allows us to assess how well we are doing and to help us continue to improve. We have placed ‘Feedback Boxes’ around Heathlands Village
where you and your family or visitors can leave their feedback.