Full Time Customer Services Assistant
Looking for a role where you can make a real difference every day? Join us as a Customer Services Assistant, the welcoming face of our residential & nursing care home.
Hours: Full Time, 8am – 8pm, 3 days one week, 4 days the following week, includes weekends on a rota system.
Wage: £12.71 per hour
What You’ll Do
• Welcome and support residents, families and visitors
• Manage reception and telephone enquiries
• Monitor CCTV and report concerns
• Stay calm and organised in busy or emergency situations
• Complete admin tasks with accuracy and care
The above list is not limited.
What We’re Looking For
• Confident communicator
• Strong Microsoft skills
• Excellent attention to detail
• Calm under pressure
• Flexible and team‑focused
If you’re approachable, organised and enjoy helping others, we’d love to hear from you, email joanne.ingber@thefed.org.uk to apply and request a Full Job Description