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Jakki at your service

Written on December 8, 2015 by Joyce Khan

Jakki Pinsley is a member of our Customer Services Team working on the reception desk in the main building of Heathlands Village. She lives locally, in Prestwich, having moved with her family from Hull to Manchester in July 2011. Here speaks about her life – at work and at home. My job is both very  Continue Reading »

We all need someone to give us a hug

Written on September 1, 2015 by Joyce Khan

We’ve reached the point where there are more people over State Pension age in the UK than children. Society is fundamentally changing as more of us are living longer. But our increased longevity coincides with greater levels of the twin killers – social isolation and loneliness. A study published in 2013 found that being isolated  Continue Reading »

Fit and successful but living with a secret

Written on June 2, 2015 by Joyce Khan

I rang James the other day. “I need you to do something for me – I want you to let me write about you.” “I hate you,” he said. “I know but I don’t care”. “I hate you but I’d hate myself more if I didn’t say yes.” “Yep, I was reckoning on that”. James  Continue Reading »

The right dementia care is not enough – why environment matters

Written on January 5, 2015 by Karen Phillips

The August 2014 issue of Signpost included an article by Professor June Andrews, Director of the Dementia Services Development Centre (DSDC) at the University of Stirling. She talked, amongst other things about how environmental issues impact on the symptoms of people living with dementia and how these can be reduced by making “simple relatively low  Continue Reading »

Taking it on the Chin

Written on November 18, 2014 by Karen Phillips

We’ve always prided ourselves on listening to our residents’ suggestions, comments, compliments and, indeed, fears. We’ve devised various ways of consulting with the people who are most affected by our decisions. So when we developed our plans for restructuring our buildings we asked our residents to tell us what they thought about how things needed  Continue Reading »

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