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Taking it on the Chin

Written on November 18, 2014 by Karen Phillips

We’ve always prided ourselves on listening to our residents’ suggestions, comments, compliments and, indeed, fears. We’ve devised various ways of consulting with the people who are most affected by our decisions. So when we developed our plans for restructuring our buildings we asked our residents to tell us what they thought about how things needed  Continue Reading »

CEO Karen Phillips reflects on Shabbat UK

Written on October 28, 2014 by Joyce Khan

I bet that people who took part in Shabbat UK are still buzzing…I am. We experienced the warmth of the community and reminded ourselves what it’s all about. From listening to the shtreimel-clad Belz Chassidic choir on Friday night at The Shrubbs through to the frenetic communal Kiddush; from being a panel member at the  Continue Reading »

Challenging our take on things

Written on September 1, 2014 by Karen Phillips

Many older people can follow maps, understand plans and quickly grasp abstract concepts. Why do I make this statement? Because I was pulled down a peg or two for thinking otherwise. The fact is that I‘m not that great at these things myself. This led me to assume that people in their later years would  Continue Reading »

Living through change

Written on August 20, 2014 by Karen Phillips

Change – dust, noise and debris – here we are in the middle of building works that will transform Heathlands Village – home to communal services and to over 170 older people who live in our care village. They are proving themselves to be a very resilient bunch, demanding for sure, yet full of fun  Continue Reading »

Speaking in Public

Written on November 27, 2013 by Abigail Radnor

I am trying to remember all the times I’ve spoken in public. I am realising that it has sort of been my thing for as long as I can remember. My Grandpa once told me that I had ‘the gift of the gab’ (which could have been his diplomatic way of alerting me to my  Continue Reading »

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